Terms & Conditions

Welcome to LOVON. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

General

These Terms & Conditions govern your use of the LOVON website and any purchases made through our online store.

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Products & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However:

• Product colours may vary slightly due to screen settings.
• Product packaging may differ from images shown.
• Availability is subject to stock levels.
• We reserve the right to discontinue products at any time.

Pricing

All prices displayed on the website are shown in Pounds Sterling (£).

We reserve the right to update pricing, promotions, and product information without prior notice.

In the event of a pricing error, LOVON reserves the right to cancel or refuse any affected orders and provide a refund where necessary.

Orders

When you place an order, you will receive an order confirmation email.

Acceptance of an order occurs when your order has been dispatched.

LOVON reserves the right to cancel orders in cases including:

• Product unavailability
• Pricing errors
• Suspected fraud
• Payment verification issues

Payment

We accept secure payment methods displayed during checkout.

All payments must be successfully authorised before orders are processed and shipped.

Delivery

Delivery times provided on our website are estimates only.

LOVON is not responsible for delays caused by courier services, weather conditions, customs procedures, or circumstances beyond our control.

Please refer to our Shipping Information page for full delivery details.

Returns & Refunds

Returns and refunds are subject to our Returns & Refund Policy.

Customers should review that policy before making a purchase.

Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and website design, remains the property of LOVON or its licensors.

Content may not be copied, reproduced, distributed, or used without prior written permission.

Website Usage

You agree not to:

• Use the website unlawfully
• Attempt to gain unauthorised access to our systems
• Upload harmful software or malicious code
• Interfere with the operation or security of the website

LOVON reserves the right to restrict or terminate access where misuse is identified.

Limitation of Liability

To the fullest extent permitted by law, LOVON shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms & Conditions excludes any legal rights available to consumers under applicable UK law.

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

Changes to These Terms

LOVON may update these Terms & Conditions from time to time. Any updates will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page.

Thank you for shopping with LOVON.